Description (CNA)
Open Ticket Request System (OTRS) before 2.4.4 grants ticket access on the basis of single-digit substrings of the CustomerID value, which allows remote authenticated users to bypass intended access restrictions in opportunistic circumstances by visiting a ticket, as demonstrated by leveraging the CustomerID 12 account to read tickets that should be available only to CustomerID 1 or CustomerID 2.
Affected (CNA)
| Vendor / product | Versions |
|---|---|
| n/a / n/a | affected n/a |
CWE
No CWE identifiers supplied.
References
- http://bugs.otrs.org/show_bug.cgi?id=4105
- http://source.otrs.org/viewvc.cgi/otrs/CHANGES?revision=1.1807
ADP enrichment
No English description supplied.