Description (CNA)
In Open Ticket Request System (OTRS) 3.3.x through 3.3.16, 4.x through 4.0.23, and 5.x through 5.0.19, an attacker with agent permission is capable of opening a specific URL in a browser to gain administrative privileges / full access. Afterward, all system settings can be read and changed. The URLs in question contain index.pl?Action=Installer with ;Subaction=Intro or ;Subaction=Start or ;Subaction=System appended at the end.
Affected (CNA)
| Vendor / product | Versions |
|---|---|
| n/a / n/a | affected n/a |
CWE
No CWE identifiers supplied.
References
- https://www.otrs.com/security-advisory-2017-03-security-update-otrs-versions/
- http://www.debian.org/security/2017/dsa-3876
- https://packetstormsecurity.com/files/142862/OTRS-Install-Dialog-Disclosure.html
ADP enrichment
No English description supplied.