Description (CNA)
An issue was discovered in Open Ticket Request System (OTRS) 7.0.x through 7.0.8. A customer user can use the search results to disclose information from their "company" tickets (with the same CustomerID), even when the CustomerDisableCompanyTicketAccess setting is turned on.
Affected (CNA)
| Vendor / product | Versions |
|---|---|
| n/a / n/a | affected n/a |
CWE
No CWE identifiers supplied.
References
- https://www.otrs.com/category/release-and-security-notes-en/
- https://otrs.com/release-notes/otrs-security-advisory-2019-11/
- http://lists.opensuse.org/opensuse-security-announce/2020-04/msg00038.html
- http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00066.html
- http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00077.html
ADP enrichment
No English description supplied.
- https://www.otrs.com/category/release-and-security-notes-en/
- https://otrs.com/release-notes/otrs-security-advisory-2019-11/
- http://lists.opensuse.org/opensuse-security-announce/2020-04/msg00038.html
- http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00066.html
- http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00077.html