CVE-2026-27954 — LiveHelperChat has department-level authorization bypass in holdaction, blockuser, and transferchat endpoints

Description (CNA)

Live Helper Chat is an open-source application that enables live support websites. In versions up to and including 4.52, three chat action endpoints (holdaction.php, blockuser.php, and transferchat.php) load chat objects by ID without calling `erLhcoreClassChat::hasAccessToRead()`, allowing operators to act on chats in departments they are not assigned to. Operators with the relevant role permissions (holduse, allowblockusers, allowtransfer) can hold, block users from, or transfer chats in departments they are not assigned to. This is a horizontal privilege escalation within one organization. As of time of publication, no known patched versions are available.

Affected (CNA)

Vendor / product	Versions
LiveHelperChat / livehelperchat	affected <= 4.52

CWE

CWE-862

References

https://github.com/LiveHelperChat/livehelperchat/security/advisories/GHSA-87wc-2p86-h3w7

ADP enrichment

CISA-ADP

No English description supplied.

No references supplied.