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CVE-2026-32752

FreeScout: Broken Access Control in ThreadPolicy — Any User Can Read/Edit All Customer Messages PUBLISHED

Description (CNA)

FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. In versions 1.8.208 and below, the ThreadPolicy::edit() method contains a broken access control vulnerability that allows any authenticated user (regardless of role or mailbox access) to read and modify all customer-created thread messages across all mailboxes. This flaw enables silent modification of customer messages (evidence tampering), bypasses the entire mailbox permission model, and constitutes a GDPR/compliance violation. The issue has been fixed in version 1.8.209.

Affected (CNA)

Vendor / productVersions
freescout-help-desk / freescoutaffected < 1.8.209

CWE

CWE-284

References

ADP enrichment

CISA-ADP

No English description supplied.

No references supplied.