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CVE-2026-40570

FreeScout's Missing Authorization in load_customer_info Allows Any Authenticated User to Access Full Customer PII PUBLISHED

Description (CNA)

FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.213, the `load_customer_info` action in `POST /conversation/ajax` returns complete customer profile data to any authenticated user without verifying mailbox access. An attacker only needs a valid email address to retrieve all customer PII. Version 1.8.213 fixes the issue.

Affected (CNA)

Vendor / productVersions
freescout-help-desk / freescoutaffected < 1.8.213

CWE

CWE-639, CWE-862

References

ADP enrichment

CISA-ADP

No English description supplied.