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CVE-2026-41189

FreeScout has assigned-only visibility bypass that allows editing hidden customer-authored threads PUBLISHED

Description (CNA)

FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.215, customer-thread editing is authorized through `ThreadPolicy::edit()`, which checks mailbox access but does not apply the assigned-only restriction from `ConversationPolicy`. A user who cannot view a conversation can still load and edit customer-authored threads inside it. Version 1.8.215 fixes the vulnerability.

Affected (CNA)

Vendor / productVersions
freescout-help-desk / freescoutaffected < 1.8.215

CWE

CWE-863

References

ADP enrichment

CISA-ADP

No English description supplied.

No references supplied.