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CVE-2026-41906

FreeScout: Conversation Change-Customer Cross-Mailbox Authorization Bypass PUBLISHED

Description (CNA)

FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. Prior to version 1.8.214, the Change Customer modal correctly hides out-of-scope customers through the mailbox-filtered search endpoint, but the backend conversation_change_customer action accepts any supplied customer_email. A low-privileged agent can forge a request and bind a visible conversation to a hidden customer in another mailbox. This issue has been patched in version 1.8.214.

Affected (CNA)

Vendor / productVersions
freescout-help-desk / freescoutaffected < 1.8.214

CWE

CWE-639

References

ADP enrichment

CISA-ADP

No English description supplied.