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CVE-2026-48189

Bypass DedicatedAgentToCustomerGroups Setting PUBLISHED

Description (CNA)

An improper Input Validation vulnerability in OTRS Customer Backend module allows to access customer information which are restricted to other groups. Please note that the feature has to be anabled and CustomerGroupSupport has to be used to be affected. This issue affects OTRS: * 7.0.X * 8.0.X * 2023.X * 2024.X * 2025.X * 2026.X before 2026.4.X

Affected (CNA)

Vendor / productVersions
OTRS AG / OTRSaffected 7.0.x; affected 8.0.x; affected 2023.x; affected 2024.x; affected 2025.x; affected 2026.x through 2026.3.x

CWE

CWE-200

References

ADP enrichment

CISA-ADP

No English description supplied.

No references supplied.